Data Systems

Data systems can improve access to data across your organisations.

There’s a lot of confusion about ‘systems’ because people use the word in different ways.

So we want be clear that we are talking specifically about ‘case management’ or ‘customer relationship management’ (CRM) software systems. In these you can store all the data you collect about individual service users.

These are the most important kind of system for impact management.

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Choosing a data system for your organisation

There’s a lot of confusion about ‘systems’ because people use the word in different ways.

So we want be clear that we are talking specifically about ‘case management’ or ‘customer relationship management’ (CRM) software systems. In these you can store all the data you collect about individual service users.

These are the most important kind of system for impact management.

Many organisations struggle with questions like:

  • "How can a data system improve the quality of our work?
  • "How do I approach choosing a data system?"
  • "Where do I find a system that is right for us?"

To help, NPC has written a guide to help organisations that are looking to choose, design and implement an electronic case management system.

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Data systems guide

This guide walks you through:

1. What an electronic case management system is.

2. How it can help your organisation.

3. Where and when to get started

4. How to choose a system that is right for you and your users


Download here
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Data Diagnostic

The data diagnostic asks 10 multiple choice questions about what your programme or service is, how it works and who it targets. It then provides a tailored report that discusses what kind of data you should consider collecting and how.

Take data Diagnostic

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